Two Portsmouth pensioners are struggling to keep their heads above water after unsuitable cavity wall insulation landed them with a huge £4,000 redecoration bill. Devastated couple Stan and Vena Auld’s Wymering home became damp and mouldy following the injection of the insulation material. Cowboy builders knocked them up and persuaded them to cash in on […]

Inappropriate cavity wall insulation in homes has become “a scandal”, a Welsh MP has said. Arfon MP Hywel Williams claimed millions of homes had the insulation installed by successive government-backed schemes which has led to damp, mould and condensation. He called on the UK government to take responsibility for the “dreadful mess”. The UK government […]

Q: I have read your recent advice about cavity wall insulation (CWI) with great interest. I had it installed three years ago. I am now experiencing all the problems people have written to you about – damp internal walls, staining, condensation and black mould. I phoned the installers three times, and they never returned my […]